Pilates Studio Customer Service

What We Offer
• Competitive salary (RM2,600 – RM3,500), commensurate with experience
• A supportive, wellness-focused and positive work environment
• Opportunities for growth within Bhumi Lifestyle’s expanding wellness programs and events
• Complimentary or discounted Pilates sessions for personal health and professional learning
• Annual leave and medical benefits
• KWSP & SOCSO contributions in accordance with Malaysian labour requirements

Pilates Studio Customer Service
Location: Pavilion Damansara Heights
Employment Type: Full-Time
Salary Range: RM2,600 – RM3,500 per month

About Bhumi Lifestyle
Bhumi Lifestyle is a growing wellness brand dedicated to helping people move mindfully and live better through Pilates.
At our Pavilion Damansara Heights studio, we offer group classes, private sessions, and community wellness events that promote both physical strength and emotional balance.

Role Overview
• We’re looking for a responsible, service-oriented, and organized Studio Supervisor to ensure the smooth daily operations of our Pilates studio.
• This role involves leading the front desk team, coordinating schedules, managing client relations, and supporting the studio’s vibrant wellness community.

If you enjoy creating a positive environment and are passionate about wellness and people — we’d love to meet you.

Key Responsibilities
• Oversee daily studio operations (opening/closing, cleanliness, safety, maintenance).
• Supervise and schedule the front desk team (1 full-time & part-time staff).
• Handle client inquiries, memberships, class bookings, and general communication.
• Support studio events, workshops, and collaborations with mall tenants.
• Maintain accurate sales, attendance, and inventory records.
• Coordinate with management to implement marketing and promotional activities.
• Ensure smooth communication between instructors, clients, and Bhumi management.

Requirements
• Minimum 2 years’ experience in front desk, retail, or operations supervision (experience in fitness, spa, or wellness industry preferred).
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
• Strong organizational skills, proactive attitude, and ability to multitask.
• Able to work weekends or shifts (studio operates daily from 9 AM – 9 PM).
• Genuine interest or passion for wellness, Pilates, or fitness is a strong plus.