Term & Conditions
Liability Waiver:
1. You intend to participate in activities including intense resistance exercise and intense cardiovascular exercise, both supervised in facilities operated by Bhumi Lifestyle and at external unsupervised facilities.
2. You realise that your participation in these activities involves the risk of physical or mental injury (including aggravation, acceleration or recurrence of any such injury), and even the possibility of death.
3. You declare that you are medically and physically able to safely participate in the services provided including any fitness programs or participation in any physical or related activity provided by Bhumi Lifestyle and to meet the physical demands thereof, and that, if necessary, you have received approval from your doctor to participate in these services.
4. You assume all risks associated with your participation in the services provided.
5. If at any time hereafter you have any pre-existing injury, illness, muscle soreness, discomfort, or are pregnant, any medical or physical limitation or condition, that might affect your ability to safely participate in the services provided or meet the physical demands required to participate, you will make such limitations and conditions immediately known to your instructor and a manager or admin person working for Bhumi Lifestyle.
6. Pilates instructors and studio staff are not medically trained and are therefore not qualified to assess whether clients are in good physical condition and/or that clients can engage in exercise without detriment to their health, safety, comfort or physical condition. Clients are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise.
7. You acknowledge that our instructors may use tactile cueing and adjustment methods, or make physical contact with you for correction purposes in order to ensure that Pilates practice is undertaken in accordance with Bhumi Lifestyle’ best practice. Please let the instructor know if you do not wish to be touched.
Any minors can only be trained with the signed permission of a parent or guardian, and it is acknowledged that no fault/negligence can arise against the company when a minor is a client other than what is required in the accepted standard of care for an adult.
8. If any portion of this release from liability shall be deemed by a Court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect and the offending provision or provisions severed here from.
9. You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability. You expressly agree to release and discharge the company, management, admin staff or instructor from any and all claims or causes of action and you agree to voluntarily give up or waive any right that you may otherwise have to bring legal action against the company, management, admin staff or instructor for personal injury or property damage.
Cancellation Policy:
• Every possible effort is made to deliver classes and services on time as advertised. However, the schedule is subject to change or cancellation without notice. Bhumi Lifestyle is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.
• Class Cancellation must be made via the online booking system or mobile app up to 12 hours before a group class. For clients using casual class packages, if you do not attend a booked session or cancel within the early cancel window, that class will still be deducted from your class credit/package.
• Please late cancel if you are unable to attend a class to make your place available to others.
• Late entry for group class is strictly prohibited for the seamless flow of the session and benefit of all participants.
• If you are late for your private class, you are only entitled to the remaining portion of the time slot you booked.
Purchase Policy:
• Group class passes are activated at time of purchase.
• Private class passes are activated at time of first visit.
• All membership packages are non-refundable, non-exchangeable & non-transferable.
• All membership packages are strictly non-extendable.
• All membership packages are for individual usage. No sharing is allowed.
• Anyone caught sharing class passes will be denied entry and forfeit their pass or membership permanently.
• Unused regular class passes (excluding first trial class pass) may be brought forward to new package upon renewal before expiration date.
• Packages can only be used at Bhumi Lifestyle studios in Singapore.
• We reserve the right to increase fees for our class passes. We will make a reasonable effort to notify clients of changes. Notification of changes will be made via email, published on our website, social media and in studio signage and announcements.
Terms & Conditions:
Private Teaching Services Provided
1a. All private teaching services provided must be paid for in advance. Bhumi Lifestyle is not liable to provide any services if payment in full is not received in advance.
1b. All private teaching services are non-refundable once booked. Any discount on packages will only be applied to the final payment for any such package and will not be applied in the case of any refund.
1c. Private class packages expire accordingly as indicated in the price list. Extensions will be granted if agreed in writing in advance due to travel or extenuating circumstances (for Private class package only).
1d. We reserve the right to change your private instructor should this become necessary through the absence of any sort (instructor on leave, instructor is leaving the company, etc). We also recognize your right to change private instructor at any time and for any reason.
Group Class Policy
2a. We require a minimum of 3 students to start a group class. Classes that do not meet the required attendees three-hours prior to the class commencement time may be cancelled. In the event that the class that you are registered for is cancelled, you will be notified via email or text message. Please ensure that you have the correct contact number on our records to reach you.
2b. No late entry into class is permitted beyond a 15 minutes’ grace period for safety and security reasons. Leaving class early is strongly discouraged. Bhumi Lifestyle is not responsible for the safekeeping of your belongings.
2c. We reserve the right to substitute instructors without prior notice. Taking classes with a variety of instructors is encouraged as each instructor brings something unique to their class.
2d. Group classes are organised according to different levels. If you are new to Pilates, it is recommended to start with private sessions. Clients will need time and regular attendance to gain proficiency and mastery of their bodies before moving to the next level of difficulty. This will be at the discretion of the instructor.
2e. You assume all risks associated with participating in a Pilates group class at Bhumi Lifestyle Studios. You must know how to handle the equipment before joining the class, and acknowledge that you understand the mechanisms and how to use the equipment safely.
2f. You agree that by participating in our Pilates group class, you are responsible for your own safety. You acknowledge that you are performing exercises which has an inherent risk of personal injury. Participating in Pilates is undertaken at your own risk. Bhumi Lifestyle cannot accept liability for any injuries that may occur during class.
2g. Please arrive at least five minutes before class and check-in with instructor for all classes.
2h. No personal belongings in the studios other than water and towel. There are lockers available for valuable items (only applicable for Malaysia branch).
2i. You may lie down at any time to take rest, but commit to staying in the room for the entire class.
2j. Wipe the upholstery of the reformers or your mat and surrounding space before you leave the studio.
2k. In attending Bhumi Lifestyle, you acknowledge that teachers may use tactile cueing and adjustments to maintain a safe Group experience. Additionally, these cueing methods are used to deepen your learnings and grow your capabilities.
Non-Competition
3a. You agree not to engage any active (at the date of this agreement and during the course of your package) Bhumi Lifestyle full time instructor outside of Bhumi Lifestyle for a 6 month period following the expiry of any package that you contractually subscribe to.
Outcome of Services Provided
4a. Bhumi Lifestyle provides no guarantee of any outcome regarding services provided.
Intellectual Property
5a. All materials provided to you by Bhumi Lifestyle or your assigned instructor remain the property of Bhumi Lifestyle, are for your personal use and must not be shared with anyone other than for medical purposes or as required legally unless otherwise stated in writing.