Bhumi Malaysia Term & Condition
- In attending classes at Bhumi Lifestyle, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Bhumi Lifestyle or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
- We require a minimum of 2 students to start a group class. Classes that do not meet the required attendees three-hours prior to the class commencement time may be cancelled. In the event that the class that you are registered for is cancelled, you will be notified via phone-call or text message. Please ensure that you have the correct contact number on our records to reach you.
- No late entry into class is permitted beyond a 15 minutes’ grace period for safety and security reasons. Leaving class early is strongly discouraged. Bhumi Lifestyle is not responsible for the safekeeping of your belongings.
- Bhumi Lifestyle reserves the right to change instructors for all classes and private sessions.
- Please arrive at least fifteen minutes before class.
- Check-in at respective reception for all classes.
- No personal belongings in the studios other than water and towel. There are lockers available for valuable items.
- No glass water bottles and phones in the studio rooms.
- Listen carefully to the teacher’s instructions.
- You may lie down at any time to take rest but commit to staying in the room for the entire class.
- Wipe the upholstery of the reformers or your mat and surrounding space before you leave the studio.
- Wearing grip socks for reformers group and circuit Pilates machine class is compulsory to keep the hygiene of machines and increase safety. Grip socks is available for purchase at our counter.
- In attending Bhumi Lifestyle, you acknowledge that teachers may use tactile cueing and adjustments to maintain a safe Group experience. Additionally, these cueing methods are used to deepen your learnings and grow your capabilities.
- All purchases are final. Bhumi Lifestyle does not offer refunds on services or products for change of mind, user error, injury, illness, change of address or any other reason.
- All passes are non-transferable.
- Group class passes may not be shared. Anyone caught sharing class passes will be denied entry and forfeit their pass or membership permanently.
- We reserve the right to increase fees for our class passes. We will make a reasonable effort to notify clients of changes. Notification of changes will be made via email, published on our website, social media and in studio signage and announcements.
- Every possible effort is made to deliver classes and services on time as advertised. However, the schedule is subject to change or cancellation without notice. Bhumi Lifestyle is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.
- Class Cancellation must be made via the online booking system or mobile app up to 4 hours before a group class. If you do not attend a booked session or cancel within the early cancel window, that class will still be deducted from your class credit/package.
- Please late cancel if you are unable to attend a class to make your place available to others.